Bhoomi does
- Operate the technology platform.
- Facilitate the auction process and bid workflow.
- Conduct limited identity and process checks.
- Display seller-submitted property information.
- Support bid records, timelines, questions, and status updates.
Trust Center
Understand what Bhoomi checks, what buyers and sellers must verify independently, how deposits work, and how auction outcomes move toward settlement.
Start here
What Bhoomi facilitates and what remains outside the platform role.
Why PAN, Aadhaar, and identity review matter before bidding.
How property-specific deposits support bid eligibility and refunds.
Why the highest bid is not automatic ownership transfer.
The checks buyers must complete independently before committing money.
What sellers must disclose and stand behind during the process.
How to treat regulatory and bank-auction references carefully.
Platform fees, government charges, and anti-bypass expectations.
How support, complaints, takedown requests, and escalations are routed.
Platform role
This section is the core boundary. Bhoomi can make the process clearer, but it does not replace property-level legal verification.
Money flow
Every money step should be visible, property-specific, and tied to a documented action.
Refundable Security Deposit (EMD)
Bid eligibility
Auction result
Refund or settlement
Platform fees
Government charges
Unless a different property-specific fee is displayed or agreed in writing, Bhoomi may charge a 1% + applicable GST/taxes platform fee from the winning buyer and a 1% + applicable GST/taxes platform fee from the property seller.
Stamp duty, registration charges, taxes, TDS, GST where applicable, and statutory dues are separate from Bhoomi's platform fee.
Identity checks
KYC reduces anonymous bidding, supports payment matching, and helps preserve a reliable bid trail.
Used for identity, tax, and compliance checks where applicable.
Used for identity matching where permitted and required by the platform process.
KYC data is used for account operation, fraud prevention, payment review, legal compliance, and audit needs.
Deposits and refunds
The deposit is property-specific. It is used to unlock bid eligibility for that property, not as a general wallet balance.
Bhoomi should not show bidding as ready if the property-specific Refundable Security Deposit (EMD) has not been published for that listing.
Auction outcome
Auction close is a process milestone, not automatic sale completion.
The highest eligible bid remains subject to reserve price, seller or authorised officer acceptance, bid validation, KYC/AML checks, payment, document execution, stamp duty, registration, mutation where applicable, handover steps, and applicable law.
Buyer responsibility
Before paying, bidding, signing, registering, or taking possession, buyers should independently verify the property at their own cost and risk.
Seller responsibility
A seller must have the right authority and must disclose material property facts that affect buyer decisions.
Seller must be the lawful owner or duly authorised representative with authority to list, sell, execute documents, receive consideration, and hand over possession.
Seller must disclose ownership issues, co-owner claims, encumbrances, dues, litigation, possession issues, tenants, RERA/SARFAESI status, defects, and third-party claims.
Regulatory context
These references can matter deeply, but Bhoomi should not imply certification unless legally documented for a specific property.
Cross-check the project name, promoter, registration status, validity, uploaded orders, and any conditions shown on the state RERA record.
For SARFAESI or bank-led matters, read the sale notice, reserve terms, dues, possession status, inspection conditions, and objection history before relying on the listing.
Confirm whether possession is physical, symbolic, occupied, tenanted, disputed, or subject to a handover condition after payment and registration.
Use Bhoomi as a process record, then take independent advice on title, encumbrances, eligibility, taxes, registration, and property-specific restrictions.
Fees and anti-bypass
Platform fees and statutory charges must not be confused with deposits, stamp duty, or sale consideration.
Bhoomi may charge 1% + applicable GST/taxes from the winning buyer and 1% + applicable GST/taxes from the property seller unless different property-specific terms are displayed or agreed in writing.
Parties introduced through Bhoomi should not move the same transaction outside the platform to avoid documented fees or process obligations.
Grievance redressal
Support starts with a clear written record. Include the account email, property ID, auction ID, documents, screenshots, facts, and requested resolution.
Support email
bhoomiauction@gmail.comLegal identity and policies
Bhoomi publishes its platform identity and support route so buyers, sellers, and regulators know where process questions and grievances are routed.
How account, KYC, payment, support, and platform data is handled.
Core rules for platform access, listing, bidding, defaults, and misuse.
Refund conditions for eligible non-winning bidders and review holds.
Support route, complaint categories, and escalation process.
KYC and transaction records may be retained for compliance, audit, and fraud prevention.
Privacy
Bhoomi uses account, KYC, payment, bid, listing, and support data for platform operation, fraud prevention, legal compliance, audit, and transaction facilitation.
Data may be shared with KYC providers, payment partners, technology vendors, communication providers, transaction counterparties, legal advisors, courts, regulators, and government authorities where required for the platform, compliance, fraud prevention, or grievance handling.
Terms
Bhoomi is not liable for property-level disputes except where liability cannot legally be excluded.
To the maximum extent permitted by law, Bhoomi is not liable for title, ownership, possession, mutation, boundaries, approvals, dues, taxes, valuation, RERA/SARFAESI status, litigation, third-party claims, construction quality, or transaction completion between buyer and seller.
Terms involving Bhoomi and the platform are governed by Indian law. Subject to arbitration and applicable law, courts at Lucknow, Uttar Pradesh have jurisdiction for disputes involving Bhoomi and the platform.
Before bidding