General support
Account access, navigation, dashboard, auction-page, or basic process questions.
Include
- Account email
- Page link
- What you were trying to do
Support and grievance
For bidding, Refundable Security Deposit (EMD), refund, KYC, seller listing, legal-process, or technical questions, contact the right team with the right details.
Account access, navigation, dashboard, auction-page, or basic process questions.
Include
Deposit UTR, payment matching, refund status, duplicate transfer, or bank-delay questions.
Include
Identity review, rejected document, account mismatch, or verification status questions.
Include
Listing submission, approval status, property documents, photos, auction terms, or seller dashboard questions.
Include
Platform role, due diligence, RERA, SARFAESI, auction outcome, fee, or grievance questions.
Include
Broken page, failed upload, dashboard issue, bidding screen issue, or browser/device problem.
Include
What to include
Until ticketing is enabled on the website, your email subject, auction ID, property link, and payment UTR act as the reference trail for support.
Fraud or payment concern
Bhoomi support will never ask for your password or one-time password. For suspicious payment instructions, pause before transferring money and email the property link, account email, screenshot, UTR if already paid, and the concern.
Email payment concernGrievance route
Email bhoomiauction@gmail.com with the subject “Grievance escalation” and include the auction ID, property link, issue category, and prior support reference.
Acknowledgment and handling follow the applicable legal or support timeline for the issue category. Officer name, designation, and additional contact details should be added only after the business provides reviewed details.
This page is a support entry point. It does not replace buyer legal, tax, revenue, or property due diligence.
Helpful links before writing